The holiday season often spreads cheer with homes and streets illuminated by festive Christmas lights. If you’re considering hiring a professional to install your holiday lights, it’s important to choose the right company to ensure a safe and hassle-free installation. Here are six essential questions to ask before hiring a Christmas light installation company.

Ask Before Hiring a Christmas Light Installation Company:

1. What Is Included in Your Installation Package?

Understanding what the installation package includes is crucial for avoiding unexpected costs and ensuring you get the services you need. Ask the company to provide a detailed breakdown of their package. Key points to inquire about include:

• Design Consultation: Does the package include a consultation to discuss design preferences and provide professional advice?
• Lights & Decorations: Are the lights and decorations provided by the company, or do you need to supply your own?
• Installation & Removal: Does the package cover both installation and removal of the lights?
• Maintenance: Will the company maintain the lights throughout the season, including replacing burnt-out bulbs and fixing any issues?
• Storage: Do they offer storage services for your lights and decorations after the holiday season?

2. Are You Licensed & Insured?

Hiring a licensed and insured company is essential for your protection. Installing Christmas lights often involves working at heights and handling electrical components, which can be risky. Ensuring the company has the required licenses shows they meet industry standards for safety and service quality. Insurance is equally as important, because it protects you from liability in case of accidents or damage during the installation process. Always ask for proof of both licensing and insurance before hiring a company.

3. Can You Provide References of Previous Work?

A reputable Christmas light installation company should have a portfolio of previous work and be able to provide reviews from satisfied customers. Reviewing their past projects can give you a sense of their style, creativity, and attention to detail. Additionally, reading honest reviews from previous clients can provide insights into the company’s reliability, professionalism, and how they handle any issues that may come up. Don’t hesitate to ask for photos of the company’s previous Christmas installations.

4. How is Your Pricing Structured?

Understanding the pricing structure is crucial for budgeting and avoiding hidden fees. Ask the company how they determine their pricing. A Christmas light installation company’s pricing structure will typically have four categories:

• Rates: Do they charge a flat rate for the entire project, or do they bill by the hour?
• Cost of Lights & Decorations: Are these included in the price, or will they be an additional cost?
• Additional Fees: Are there any extra charges for design consultations, maintenance, removal, or storage?
• Payment Schedule: When is payment due? Do they require a deposit upfront?

5. How Do You Ensure Safety During Installation?

Safety should be a top priority for any Christmas light installation company. Ask about the safety measures they take to protect both their workers and your property. Here are four key topics to ask about:

• Training & Certification: Are the installers trained and certified to work at heights and handle electrical components safely?
• Equipment: Do they use professional-grade equipment, such as sturdy ladders, harnesses, and weather-resistant lights?
• Safety Protocols: What safety protocols do they follow to prevent accidents and ensure a safe installation process?
• Insurance: As mentioned earlier, make sure they have liability insurance.

6. What Is Your Policy for Handling Issues?

Even for the very best Christmas light installation companies, issues can arise during or after the installation process. It’s important to know how the company handles these situations. Ask about their policy for addressing the four following scenarios:

• Burnt-out Bulbs: How quickly will they replace burnt-out or malfunctioning bulbs?
• Weather Damage: If severe weather causes damage to the lights, will they repair or replace them? If so, are there added fees attached?
• Customer Service: Is there a customer service line for reporting issues?

Call New Age Lights Today!

Hiring a Christmas light installation company can transform your home into a festive wonderland without the stress and hassle of doing it yourself. However, it’s crucial to choose a company that meets your needs and ensures a safe, professional installation.

Luckily, New Age Lights is here to ensure your holiday season is bright, beautiful, and worry-free. We create personalized Christmas installations as well as permanent lighting designs that work with your vision as well as your budget. Our licensed, ensured, and highly trained installation crew members are ready to tackle your newest project. Call our team today to get started on your holiday vision.